Shipping Policy

At Try Smile Tabs, we aim to provide a smooth and reliable shipping experience. This Shipping Policy outlines how we process, handle, and deliver your orders.

1. Order Processing Time

  • Orders are processed within 1-2 business days (excluding weekends and holidays).
  • You will receive a confirmation email once your order has been processed and dispatched.
  • Orders placed after [cut-off time] will be processed the next business day.

2. Shipping Rates & Delivery Time

  • Standard Shipping
  • Express Shipping
  • Delivery times may vary depending on your location.

3. Shipping Destinations

We currently ship to the following locations:

  • Canada
  • United States
  • [List other countries if applicable]

Please note that certain remote or restricted areas may experience longer delivery times.

4. Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email to monitor the delivery status.
  • You can track your order using the provided link or directly on our website under "Order Tracking."

5. Customs, Duties, and Taxes

  • Orders shipped outside of Canada may be subject to customs fees, import duties, and local taxes, which are the responsibility of the customer.
  • We recommend contacting your local customs office for more information on potential charges.

6. Failed Delivery or Incorrect Address

  • Please ensure that the shipping address is entered correctly at checkout.
  • If an order is returned to us due to an incorrect address or failed delivery, we will contact you to arrange re-shipment (additional charges may apply).

7. Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us within 7 days of delivery, and we will assist you with filing a claim or arranging a replacement.
  • Email: info@trysmiletab.com

8. Shipping Delays

While we strive to deliver your order on time, unforeseen circumstances (e.g., weather events, carrier delays) may cause shipping delays. We appreciate your patience and understanding in such cases.